How can I help?
If you have any questions, please feel free to get in touch. I probably won’t answer immediately – especially if I’m at work or in the middle of a Cooking Experience – but please send me a message and I promise I’ll get back to you as soon as I can.
thermo-meegs@outlook.com
Phone
0437 320 311
Megan Dillon
Thermomix Consultant ID 11775
I support customers in-person around the Mackay region and virtually over the interwebs
Help! My Thermomix has stopped working!!
Your Thermomix consultant is your first point of call for all things Thermomix. If you haven’t been able to get hold of me straight away, here are a couple of links that might help while you’re waiting for me to return your call or reply to your message:
- The Thermomix in Australia Service Support page can help you with common queries.
- The Vorwerk International Help Center has operating instructions, tips and tricks, and lists of error codes
If your Thermomix is playing up every now and then, make sure you whip out your phone and video what it is doing. I can attach that to the service query I submit for you and it will help the Service Team identify the problem.